Effective Date: January 1, 2025

M3 AI Agency (“M3 AI Agency,” “M3,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (the “Site”), engage with our software platforms, or use any of our digital products and services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy and the M3 AI Agency Terms of Use.


1. Information We Collect

We collect both personal information and non-personal information to provide and improve our Services.

A. Personal Information

Personal information is information that identifies or can reasonably identify an individual or business. This may include:

  • Name, business name, and contact details (email address, phone number, address)

  • Payment and billing information

  • Account credentials (username, password)

  • Social media profiles connected to M3 AI Agency systems

  • Business data you share with us during automation or onboarding processes

  • IP address and location data

  • Identity verification information (if applicable for payment or compliance purposes)

B. Automatically Collected Data

When you visit our website or use our Services, we may automatically collect:

  • Device information, browser type, and operating system

  • Usage data such as pages visited, time spent, and navigation behavior

  • Cookies and similar tracking technologies (see “Cookies” section below)

C. Third-Party Information

We may also collect data from trusted third-party sources, including:

  • Social media platforms

  • Analytics and advertising partners

  • Business affiliates or integrations (e.g., payment processors, CRM tools, automation software)


2. How We Use the Information

M3 AI Agency uses the collected data for legitimate business purposes, including:

  • To provide, manage, and improve our Services

  • To personalize user experience and deliver tailored marketing campaigns

  • To communicate updates, promotions, and new offerings

  • To process transactions securely and provide customer support

  • To verify identity and prevent fraud

  • To analyze trends, usage, and performance to improve our products

  • To comply with legal and regulatory requirements

We may also use aggregated or de-identified data for research, analytics, and business development purposes.


3. Information Sharing and Disclosure

We do not sell personal information. However, we may share your information in the following circumstances:

  • Service Providers: With trusted vendors who help us operate our business (e.g., hosting, payment processing, analytics, marketing, or email delivery).

  • Business Partners: When collaborating with other companies to deliver co-branded or integrated services.

  • Legal Requirements: When required to comply with applicable law, regulation, subpoena, or governmental request.

  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of that transaction.

  • Consent-Based Sharing: When you authorize us to share your data with specific third parties.

All third parties are required to handle your data securely and in compliance with applicable data protection laws.


4. Data Security

We take data protection seriously and implement appropriate administrative, physical, and technical safeguards to protect your information.

Security measures include:

  • SSL (Secure Socket Layer) encryption for all communications

  • Encrypted data storage and access control

  • Regular security monitoring and audits

  • Limited employee access to sensitive data

  • Use of reputable third-party services for secure payment processing

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. M3 AI Agency cannot guarantee absolute security but commits to promptly notifying users of any data breach as required by law.


5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve user experience and analyze how our Services are used.

Cookies help us:

  • Remember your preferences and login information

  • Track website performance and traffic sources

  • Deliver personalized advertisements and promotions

You can choose to disable cookies through your browser settings. However, doing so may limit some functionality of our website and Services.


6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.

When your data is no longer needed, it will be securely deleted or anonymized.


7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal information.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information (“right to be forgotten”).

  • Opt-Out: Withdraw consent for marketing communications or data sharing.

  • Portability: Request a transfer of your data to another provider where technically feasible.

To exercise any of these rights, please contact us at info.m3aiagency.com.


8. Children’s Privacy

M3 AI Agency’s Services are not directed toward individuals under 13 years of age, and we do not knowingly collect information from minors. If we learn that a child’s data has been collected, we will promptly delete it.


9. Third-Party Links and Services

Our website may contain links to third-party websites or services not controlled by M3 AI Agency. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing personal information.


10. International Data Transfers

M3 AI Agency may process data in countries outside of your residence. When transferring data internationally, we ensure appropriate safeguards are in place to comply with data protection laws, such as the GDPR.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Services after such updates constitutes acceptance of the revised Policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

M3 AI Agency
Email: info.m3aiagency.com
Website: www.m3aiagency.com