Effective Date: January 1, 2025

Welcome to M3 AI Agency (“M3 AI Agency,” “M3,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, software, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, you may not use our Services.


1. Acceptance of Terms

By visiting our website, creating an account, or using any M3 AI Agency Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, which is incorporated by reference.

If you are using our Services on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.


2. Description of Services

M3 AI Agency provides business automation, artificial intelligence solutions, marketing support, website development, and SaaS-based business tools (collectively referred to as “Services”).

We continually improve and update our Services to meet client needs. M3 AI Agency reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.


3. Eligibility

To use our Services, you must:

  • Be at least 18 years old (or the legal age of majority in your jurisdiction);

  • Have the legal capacity to enter into a binding contract; and

  • Use the Services only for lawful purposes and in compliance with these Terms.


4. Account Registration and Security

When creating an account, you agree to:

  • Provide accurate and complete information;

  • Maintain the confidentiality of your login credentials; and

  • Notify M3 AI Agency immediately if you suspect unauthorized access or use of your account.

You are responsible for all activity that occurs under your account, whether authorized by you or not. M3 AI Agency is not liable for any loss or damage arising from failure to secure your credentials.


5. Payment and Billing

Some of our Services require payment. By purchasing or subscribing, you agree to:

  • Pay all applicable fees as described at the time of purchase;

  • Authorize M3 AI Agency to charge your provided payment method for recurring subscriptions or service renewals; and

  • Be responsible for any taxes, duties, or additional charges associated with your purchase.

All payments are processed securely through third-party payment gateways. Subscription fees are billed on a recurring basis unless canceled in accordance with Section 6 below.


6. Cancellations and Refunds

You may cancel your subscription or service at any time by contacting info.m3aiagency.com.

Refunds may be granted at M3 AI Agency’s discretion in cases of technical errors, duplicate payments, or service failure. Certain digital or customized services may be non-refundable once work has begun.


7. Acceptable Use

You agree not to use M3 AI Agency’s Services to:

  • Engage in illegal, fraudulent, or deceptive activities;

  • Transmit viruses, malware, or harmful code;

  • Infringe on the intellectual property rights of others;

  • Attempt to gain unauthorized access to our systems or data;

  • Interfere with or disrupt the integrity of our Services.

Violation of these rules may result in suspension or termination of your access without notice.


8. Intellectual Property Rights

All content, technology, and materials on the M3 AI Agency platform — including logos, trademarks, service names, software, designs, and text — are the property of M3 AI Agency or its licensors and are protected by copyright and trademark laws.

You may not reproduce, modify, distribute, or create derivative works without our prior written consent.

All materials created by M3 AI Agency for client projects remain the property of M3 AI Agency until full payment has been received.


9. Third-Party Services and Links

Our Services may include integrations or links to third-party tools, websites, or platforms. We are not responsible for the content, policies, or performance of those third parties.

Your use of third-party services is governed by their respective terms and privacy policies.


10. Confidentiality

M3 AI Agency and its clients agree to maintain the confidentiality of proprietary or sensitive information shared during the course of business. Confidential information shall not be disclosed to any third party without written consent, except as required by law.


11. Disclaimers

The M3 AI Agency Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free;

  • The results obtained from using our Services will meet your expectations; or

  • Any defects will be corrected immediately.

You assume all risks associated with your use of our Services.


12. Limitation of Liability

To the maximum extent permitted by law, M3 AI Agency, its officers, employees, partners, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or data arising from your use or inability to use our Services.

Our total liability for any claim shall not exceed the total amount paid by you to M3 AI Agency in the six (6) months preceding the claim.


13. Indemnification

You agree to indemnify, defend, and hold harmless M3 AI Agency and its affiliates, officers, and employees from any claims, damages, liabilities, or expenses arising from:

  • Your use or misuse of the Services;

  • Violation of these Terms; or

  • Infringement of any intellectual property or third-party rights.


14. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if:

  • You violate these Terms or applicable laws;

  • You fail to pay required fees; or

  • We discontinue or modify our Services.

Upon termination, your right to use the Services will immediately cease, but any obligations incurred prior to termination (including payment) will remain enforceable.


15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of [Insert State, e.g., Texas], without regard to conflict-of-law principles.

Any disputes arising under or in connection with these Terms shall first attempt to be resolved amicably. If unresolved, they shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA).


16. Changes to These Terms

M3 AI Agency reserves the right to modify or update these Terms at any time. The revised Terms will be posted on our website with an updated “Effective Date.”

Your continued use of our Services after changes are made constitutes your acceptance of the updated Terms.


17. Contact Us

If you have questions or concerns about these Terms, please contact us:

M3 AI Agency
📧 Email: info.m3aiagency.com
🌐 Website: www.m3aiagency.com